How can we help?
Answers to common questions, and a real person when you need one.
Getting started
How do I make my first posts?
Create a free account, paste your business website and wait about a minute. We read your services, colors, fonts and logo, then show you a deck of posts. Swipe right to keep, left to pass.
My colors or logo look wrong
On the brand review screen you can change colors, fonts and the logo before posts are made. You can also edit them later from the studio.
Can I edit a post?
Yes. Open any post to change the headline, text, layout, colors or photo. Your edits are saved to your account.
Businesses and accounts
Can I manage more than one business?
Yes. Use the business switcher at the top right of the studio and choose Add a business. Free includes one business, Starter two and Pro five. Agencies can contact us for more.
Can I sign in with Google?
Yes. Use Continue with Google on the sign in page. If you already have an account with the same email, it is linked automatically.
I forgot my password
Use Forgot your password on the sign in page. We'll email a link that works for one hour.
Publishing
Which channels can I post to?
Facebook, Instagram and LinkedIn, with X launching soon. Scheduling and auto-posting come with Starter and Pro. On Free you can download posts and captions.
Will anything post without me?
No. Only posts you approve are scheduled, on the days and times you choose.
A post didn't go out
Check the Integrations page in the studio. If an account shows as disconnected, connect it again. If it still fails, email us and we'll look into it.
Plans and billing
How do posts per month work?
Each new post we write counts once. Editing, keeping or passing doesn't count. Each business on your account gets its own posts every month, so adding a second business doesn't split your allowance. It resets on the 1st of each month.
How do I upgrade, change card or cancel?
Go to Account, then Manage plan and card. Cancelling keeps your plan active until the end of the month you paid for.
Do you offer refunds?
Plans are monthly and you can cancel any time. If something went wrong with a charge, email us and we'll sort it out.